Privacy policy

Effective Date: 6 June 2025

At EMERALDMITHAISHOP.COM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

  • Personal Information: When you register on our Site, make a purchase, or contact us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
  • Non-Personal Information: We may collect non-personal information such as your browser type, device type, IP address, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping and billing.
  • To improve customer service and user experience.
  • To send you updates, promotions, and newsletters (with your consent).
  • To comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience. These may include tracking your browsing activity on our website, remembering login details, and personalizing content.

4. Data Sharing

We do not share your personal information with third parties. However, we may share your information with:

  • Service Providers: To help process orders, payments, and deliver products.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.
  • Business Transfers: In the case of a merger, acquisition, or sale of assets.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure.

6. Your Rights

  • Access and Correction: You may request access to the information we hold about you and request corrections.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in any marketing email we send.
  • Deletion: You can request that we delete your personal information, subject to legal requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: ecom.emeraldmithai@gmail.com

Address: H.No. 1-2-597/42, Near Indira Park, Ramakrishna Math Marg, Lower Tank Bund, Hyderabad, Telangana 500080